Report Fraud

Report fraud and remain anonymous using an independent multilingual whistleblowing service.

Avoid Procurement Fraud

How to spot fraudulent emails and purchasing-related documentation.

Thungela has recently become the focus of phishing and procurement related scams in which fraudsters try to extract personal information, goods or money by pretending to be Thungela.

These typically take the form of requests for quotations (RFQs) or similar purchase requests.

The email and documentation may look convincing but, you’ll know it’s fraudulent if:

  • The email address is different to this format: supplychain@thungela.com
  • It’s asking for upfront deposits, security deposits or fees for accessing tender documentation. We’d never do this.
  • It’s asking for your bank details – remember that as a supplier, we capture and verify your banking details during your registration phase. When we require any updates to your details – we will not do this on an RFQ.
  • It’s asking for samples upfront.
  • It’s out of the blue: you receive a quotation request even if you did not do any work with Thungela in the past. Our standard process is to contact prospective suppliers to let them know about an opportunity and typically conduct a site briefing to discuss our requirements.

What is Tip-offs Anonymous?

Deloitte Tip-offs Anonymous is Thungela’s confidential reporting service for employees, contractors, suppliers and other stakeholders. It replaces our previous service – YourVoice – and offers a route to raise concerns about potentially unethical, unlawful or unsafe conduct or practices that conflict with our Values and ethical conduct.

This service is operated by an independent multilingual whistleblowing service provider, enabling you to report your concerns anonymously.

FreeCall: 0800 555 117
Email: thungela@tip-offs.com
Free Post: 138 Umhlanga Rocks, 4320 KZN
Website: tip-offs.com

For our business integrity policy please click here.

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